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Business Licence
Profile
Company Name
Company ID
Parent Group
Relationship
Type
Phone Number
Email
Website
Facebook
Twitter
Linkedin
Number of Employees
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Location
Building Name
Address
Town
Local Authority
County
Region
Postcode
Country
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Housing Stock
Housing
Total Stock
Group Stock
Total Stock - Owned
Total Stock - Managed
Local Authorities Covered
Regions Covered
General Needs - Owned
General Needs - Managed
Affordable Intermediate Rent - Owned
Affordable Intermediate Rent - Managed
Supported Housing - Owned
Supported Housing - Managed
Care Homes - Owned
Care Homes - Managed
Housing for Older People - Owned
Housing for Older People - Managed
Shared Ownership - Owned
Shared Ownership - Managed
Temporary Stock
Total Non-Social Rental Housing
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Stock Type
House / Bungalow
Flat in block less than 7 storeys and 18m height
Flat in Block at least 7 storeys or 18m height
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Freehold and Leasehold
Freehold Stock
Total Social Leasehold Housing
Leasehold – less than 7 years remaining
Leasehold – more than 7 years remaining
Total Non-Social Leasehold Housing
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Stock Balance
Stock Movement - Acquired
Stock Movement - Demolished
Stock Developed - Not Yet Sold
Non-Social Housing Sales
All Other Gains - General Needs
All Other Gains - Affordable Rent
All Other Gains - Intermediate Rent
All Other Gains - Supp. / Housing Older People
All Other Gains - Total
Shared Ownership Stock Gained
Total Losses - General Needs
Total Losses - Affordable Rent
Total Losses - Intermediate Rent
Total Losses - Supp. / Housing Older People
Total Loss of Stock
Shared Ownership Stock Lost
Net Change in Stock - General Needs
Net Change in Stock - Affordable Rent
Net Change in Stock - Intermediate Rent
Net Change in Stock - Supp. / Housing Older People
Net Change in Stock based on Gains and Losses
Mutual Exchange - General Needs
Mutual Exchange - Supported Housing
Mutual Exchange - Housing for Older People
Mutual Exchange - Total
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Stock Usage
Total Lettings made during the year
Total Evictions
Total Vacant
Average Days to Relet
Occupancy (%)
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Financial Summary
Finance
Turnover (£)
Operating Surplus (£)
Surplus before Taxation (£)
Surplus/Deficit (£)
Tangible Assets (£)
Investment in New housing Property (£)
Grants (£)
Turnover from Social Housing Lettings (£)
Investment in Communities (£)
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Expenditure
Routine Repairs & Maintenance Expenditure (£)
Planned Maintenance Expenditure (£)
Major Repairs Expenditure (£)
Improvement Works Spend (£)
Construction & Improvement of Homes (£)
Management Expenditure (£)
Void Losses (£)
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Cost per Home
Headline Social Housing Cost per Home (£)
Repairs & Maintenance Cost per Home (£)
Responsive Repair Cost per Home (£)
Management Cost per Home (£)
Major Repairs Cost per Home (£)
Service Charge Cost per Home (£)
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Cash Flow
Cash Outflow (£)
Cash Inflow from Financing (£)
Decrease/Increase in Cash (£)
Net Cash Inflow From Operating Activities (£)
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Value for Money
Reinvestment (%)
New Supply – Social (%)
New Supply – Non-Social (%)
Gearing (%)
EBITDA MRI Interest Rate Cover (%)
Headline Social Housing Cost per Home (£)
Operating Margin – SHL (%)
Operating Margin – Overall (%)
Return on Capital Employed (%)
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Employee Information
Wages (£)
Chief Executive Pay (£)
Chief Executive Pay per Home (£)
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Balance Sheet
Cash at Bank and in Hand (£)
Fixed Assets (£)
Creditors: Amounts Falling Due Within One Year (£)
Net Current Assets (£)
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Rents
Rent: General Needs - All units (£)
Rent: General Needs - 1 Bed (£)
Rent: General Needs - 2 Beds (£)
Rent: General Needs - 3 Beds (£)
Rent: General Needs - 4 Beds (£)
Rent: General Needs - 5 Beds (£)
Rent: General Needs - 6 or more Beds (£)
Rent: Supported / Older People - All units (£)
Rent: Supported / Older People - 1 Bed (£)
Rent: Supported / Older People - 2 Beds (£)
Rent: Supported / Older People - 3 Beds (£)
Rent: Supported / Older People - 4 Beds (£)
Affordable Rent: General Needs - All units (£)
Affordable Rent: General Needs - 1 Bed (£)
Affordable Rent: General Needs - 2 Beds (£)
Affordable Rent: General Needs - 3 Beds (£)
Affordable Rent: General Needs - 4 Beds (£)
Affordable Rent: General Needs - 5 Beds (£)
Affordable Rent: General Needs - 6 or More Beds (£)
Affordable Rent: Supported / Older People - All units (£)
Affordable Rent: Supported / Older People - 1 Bed (£)
Affordable Rent: Supported / Older People - 2 Beds (£)
Affordable Rent: Supported / Older People - 3 Beds (£)
Rent Collected (2024) (%)
Void Loss Based on % of Rent (%)
Rent Debt from Social Housing (%)
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Governance
Moody's Rating
Homes England Governance Grades
Homes England Viability Grades
Homes England Consumer Grades
Financial Viability Judgement Rating
Governance and Service Delivery Rating
Solicitor
External Auditor
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TSM Keeping Properties in Good Repair
TSM
TSM: Overall Service Satisfaction (%)
TSM: Repairs Satisfaction (%)
TSM: Most Recent Repair Time Taken (%)
TSM: Home is Well Maintained (%)
TSM: Non-Decent Homes (%)
TSM: Non-Emergency Repairs On Time (%)
TSM: Emergency Repairs On Time (%)
TSM: Repairs Completed On Time (%)
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TSM Maintaining Building Safety
TSM: Overall Service Satisfaction (%)
TSM: Home is Safe (%)
TSM: Gas Safety (%)
TSM: Fire Safety (%)
TSM: Asbestos Safety (%)
TSM: Water Safety (%)
TSM: Lift Safety (%)
TSM: Electrical Safety (%)
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TSM Respectful and Helpful Engagement
TSM: Landlord Listens/Acts Tenants View (%)
TSM: Tenants Kept Informed (%)
TSM: Tenants Treatment (%)
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TSM Effective Handling of Complaints
TSM: Handling Complaints (%)
TSM: Stage 1 Complaints per 1,000 Properties
TSM: Stage 2 Complaints per 1,000 Properties
TSM: Complaints Response Time - 1 (%)
TSM: Complaints Response Time - 2 (%)
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TSM Responsible Neighbourhood Mgmt.
TSM: Communal Areas (%)
TSM: Neighbourhood Positive Contribution (%)
TSM: Approach To ASB (%)
TSM: ASB Cases per 1,000 Properties
TSM: ASB Hate Cases per 1,000 Properties
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TSM Survey Method
Total TSM Sample Size
TSM Survey Company
Responses By - Telephone
Responses By - Internet
Responses By - Face to Face
Responses By - Postal
Responses By - SMS
Responses By - Other
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TSM Building Safety Checks
Units with Gas Safety Checks Completed
Units Requiring Gas Safety Checks
Units with FRAs Completed
Units Requiring FRAs
Units With Asbestos Surveys Completed
Units Requiring Asbestos Surveys
Units With Legionella Assessments
Units Requiring Legionella Checks
Units With Lift Inspections Completed
Units With Communal Passenger Lifts
Units Failing DHS
Units Requiring DHS
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Complaints Received
Complaints - Estate Management (%)
Complaints - Estate Management (No.)
Complaints - Health & Safety (%)
Complaints - Health & Safety (No.)
Complaints - Property Condition (%)
Complaints - Property Condition (No.)
Complaints - Anti-Social Behaviour (%)
Complaints - Anti-Social Behaviour (No.)
Complaints - Other (%)
Complaints - Other (No.)
Complaints - Total
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Complaints Outcome
Outcome - Severe Maladministration (%)
Outcome - Severe Maladministration (No.)
Outcome - Maladministration (%)
Outcome - Maladministration (No.)
Outcome - Service failure (%)
Outcome - Service failure (No.)
Outcome - No Maladministration (%)
Outcome - No Maladministration (No.)
Outcome - Reasonable Redress (%)
Outcome - Reasonable Redress (No.)
Outcome - Mediation (%)
Outcome - Mediation (No.)
Outcome - Outside Jurisdiction (%)
Outcome - Outside Jurisdiction (No.)
Outcome - Withdrawn (%)
Outcome - Withdrawn (No.)
Outcome - Total
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Compensation and Compliance
Comply Orders Time - Within Three Months (%)
Comply Orders Time - Within Six Months (%)
Compliance - Apology (%)
Compliance - Apology (No.)
Compliance - Case Review (%)
Compliance - Case Review (No.)
Compliance - Compensation (%)
Compliance - Compensation (No.)
Compliance - Process Change (%)
Compliance - Process Change (No.)
Compliance - Repairs (%)
Compliance - Repairs (No.)
Compliance - Other (No.)
Compliance - Total (No.)
Total Compensation Amount (£)
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Premium Licence
Contractors
Repairs & Maintenance
Direct Labour Organisation (DLO)
Responsive Repair Contractors
Planned Works Contractors
Gas Servicing Contractors
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Repairs Data
Total Repairs
Ratio of Responsive to Planned Works (%)
Homes Failing Decent Homes Standard
Homes Meeting Decent Homes Standard (%)
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Capital works
LA Maintenance Data
LA: Homes with Windows Replaced
LA: Homes with Boilers Replaced
LA: Total Homes with Insulation Installed
LA: Homes with Solid Walls Installed
LA: Homes with Cavity Walls Installed
LA: Homes with Loft Insulation Installed
LA: Homes with Floor Insulation Installed
LA: Renewable Technologies Installed
LA: Home Improvement Grants (£)
LA: Home Improvement Loans (£)
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Non Decent Dwellings
LA: Non-Decent Homes
LA: Homes with Category 1 Hazards
LA: Homes not in Reasonable State of Repair
LA: Homes without Reasonable Thermal Comfort
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Decent Homes Delivery
LA: Homes Made Decent
LA: Cost to Make All Homes Decent (£)
LA: Total HRA Expenditure (£)
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Housing Target
Housing Development
Development Company
Next Year Housing Target
Long Term Housing Target
Long Term Housing Target - Year
Long Term Housing Grants (£)
Long Term Housing Investment (£)
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Units Developed
Homes Under Construction/Started
Units Developed
Homes in Pipeline
Social Housing Units Developed
Affordable Units Developed
Intermediate Rent Units Developed
Low Cost Home Ownership Units Developed
Shared Ownership Units Developed
Market Sale Units Developed
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Construction Age Band
Construction Age Band - Pre-1919
Construction Age Band - 1919-1944
Construction Age Band - 1945-1964
Construction Age Band - 1965-1980
Construction Age Band - 1981-1990
Construction Age Band - 1991-2000
Construction Age Band - 2001-2010
Construction Age Band - 2011-2020
Construction Age Band - Post-2020
Construction Age Band - Total
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Software
Housing Management
Asset Management
Repairs Management/Scheduling
Gas Safety & Compliance
Mobile Solution